Privacy policy

Last updated: February 16, 2026

ThirdFlr operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ThirdFlr is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and payment details required to process your transaction.
  • Account information including your username, password, and security settings.
  • Transaction information including items you view, put in your cart, wishlist, or purchase, and your past transactions.
  • Communications including information you include in customer support inquiries.
  • Device and Usage information including your IP address, browser type, and how you interact with the Services.
  • PERSONAL INFORMATION SOURCES We collect information directly from you (when you create an account or purchase), automatically through cookies and similar technologies when you visit our site, and from our service providers (such as payment processors) who process information on our behalf.

HOW WE USE YOUR PERSONAL INFORMATION
We use your information to provide, tailor, and improve the Services. This includes performing our contract with you, processing payments, fulfilling orders, and arranging shipping. We also use information for marketing and advertising purposes (with your consent), security and fraud prevention, and to comply with legal obligations.

HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify and other vendors who perform services on our behalf (payment processing, data analytics, shipping).
  • With business and marketing partners to provide personalized advertising.
  • When you direct or consent to our disclosure (such as for social media integrations).
  • To comply with legal obligations or protect our rights.

RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may use personal information collected from your interactions with our store along with other merchants to provide enhanced features. In these circumstances, Shopify is responsible for the processing of your personal information. For more information on how our platform provider handles your information, you may review Shopify's privacy documentation. 

THIRD PARTY WEBSITES AND LINKS
The Services may provide links to third-party platforms. We do not guarantee and are not responsible for the privacy or security of such sites. We recommend reviewing their individual privacy policies.

CHILDREN'S DATA
The Services are not intended to be used by children. We do not knowingly collect personal information about children under the age of majority. If you believe a child has provided us with information, please contact us via the Contact Form.

SECURITY AND RETENTION
No security measures are perfect, and we cannot guarantee "perfect security." How long we retain your information depends on whether we need it to maintain your account, provide Services, or comply with legal obligations.

YOUR RIGHTS AND CHOICES
Depending on where you live, you may have the right to access, delete, or correct the personal information we hold about you. You may also have a right to data portability. You may exercise these rights by contacting us via our Contact Form. We will not discriminate against you for exercising any of these rights.

COMPLAINTS
If you have complaints about how we process your personal information, please contact us via our Contact Form. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS
We may transfer, store, and process your personal information outside the country you live in, including to the United States and Canada. We rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses where applicable.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last updated" date accordingly.

CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us via our Contact Form.